Frequently
asked questions
A working mobile device with a digital wallet app installed. If you want to purchase more than $900 per day, a valid government-issued ID (driver’s license) will be required.
Yes. There are many reputable wallet apps available. We suggest Edge Wallet which is available for free in the Google Play Store and Apple App Store.
The bitcoin purchased will be sent immediately once the transaction is complete. Depending on your wallet, it may require 3-6 confirmations before the bitcoin is available to send or use. Depending on how busy the network is, each confirmation could take up to 10 minutes.
Cash is the only form of payment accepted at the ATM.
If you have any trouble completing your purchase at the ATM, customer support is available by text or voice (754) 200-1462 or by email support@honeycoin.io.
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